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We're here to ensure a missing part never stalls your work.

Whether you are a trade professional needing material updates or have a billing inquiry, our team is ready to assist you.

01Get in Touch

For the fastest resolution, we recommend reaching out via WhatsApp, as most of our transactional communications and order status updates flow through this channel.

  • Email: care@fixxly.in
  • Inbound Number: +918065354557

02Support Hours

Our standard support window aligns with site working hours to better serve our contractors and trade professionals.

  • Monday - Saturday: 09:00 AM - 06:00 PM IST
  • Sunday: Closed (Except for critical automated status updates)

03Business Details

  • Trade Name: Fixxly
  • Legal Name: Fixxly Private Limited
  • Office Address: Fixxly Private Limited, Reginest, Suite 42, 4th Floor, Mantri Junction, JP Nagar, Bengaluru.
  • Registered Address: #5J3, Ranika Court Apartments, 18 Cambridge Road, Ulsoor, H.A.L. II Stage, Bangalore North, Bengaluru, Karnataka, 560008, India

04Grievance Redressal

In accordance with the Information Technology Act, 2000 and the DPDPA, 2023, you may direct formal complaints or data privacy requests to our Grievance Officer.

  • Grievance Officer: Sarthak Patnaik, care@fixxly.in
  • Timeline: Requests are typically acknowledged within 72 hours and resolved within 15 Business Days.

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